Get in Touch With Us
If you have a question about anything on this site — a casino review, a bonus term, a payment method, or a responsible gambling resource — this is the right place to start. Below you will find how to reach us, what kinds of messages we handle, and what you can expect when you do.
How to Contact Us
Email is the most direct way to reach our editorial team. Write to us at [email protected] and a real member of the team will read your message. We aim to respond within two working days. During high-volume periods it may take a little longer, but we will always follow up — we do not use automated replies as a substitute for a genuine response.
To help us get back to you faster, a brief description of your enquiry in the subject line goes a long way. "Bonus terms question — Raging Bull" or "Correction request — payment methods" tells us at a glance where to direct your message.
What You Can Write to Us About
We welcome messages on a wide range of topics. The most common reasons readers get in touch include:
- Questions about casino reviews — If something in a review is unclear, or you want more detail about a specific offer, wagering requirement, or withdrawal condition, ask us directly.
- Accuracy and corrections — Casino offers, bonus terms and licensing details change. If you spot something that looks out of date or incorrect, please flag it. We take editorial accuracy seriously and investigate every report.
- Feedback and content suggestions — If there is a topic you would like us to cover — a particular payment method, a type of game, or a state-specific regulation — we genuinely consider reader input when planning new content.
- Commercial and partnership enquiries — If you represent an operator or affiliate organisation and want to explore how we work together, please introduce yourself and outline your proposal. Note that commercial relationships do not influence editorial rankings or ratings.
- Responsible gambling concerns — If you or someone you know is struggling with gambling and needs guidance on where to turn, mention it in your message and we will point you towards appropriate support services. You can also find resources directly through the National Council on Problem Gambling or by calling the confidential helpline at 1-800-522-4700.
What We Do Not Handle by Email
We are an independent comparison and review site. We do not operate any of the casinos listed on this site, and we cannot access your account, process withdrawals, or resolve disputes with a casino directly. For account-specific issues, contact the casino's own customer support team — each reviewed casino offers at least one direct support channel, typically live chat or email.
After You Send Your Message
Here is what happens once your email arrives:
- Your message is read by a member of our editorial team — not a bot, not a filter.
- If it concerns a factual error or an outdated detail, we investigate against the primary source before making any change.
- If it is a general question, we reply with a clear answer or direct you to the most relevant part of the site.
- If it is a partnership enquiry, it is passed to the appropriate person and you will hear back with next steps.
We do not publish reader emails or share contact details with third parties.
Our Editorial Commitment
Everything published on this site is researched and reviewed with US players in mind. We cover real-money casinos licensed to operate in states where online gambling is permitted, and we assess each one against criteria that actually matter: bonus terms and wagering conditions, banking options, game fairness, licensing status, and responsible gambling tools.
Commercial relationships with operators are disclosed on the relevant pages. They do not determine which casino ranks where. If you believe a review misrepresents a casino — in either direction — we want to hear about it.
Reader feedback has shaped some of the most useful updates this site has made. Thank you for taking the time to reach out.